⚠️ IMPORTANT ⚠️
The subscription must be canceled on the same platform it was purchased. You can find a guide for each platform below.
Where did you subscribe?
- Barkio iOS app - iPhone or iPad
- Barkio Android app - Android phones and tablets
- Barkio desktop app - Windows, macOS, Linux
- Barkio website
💡 Not sure?
- open the app and go to: ☰Menu -> Settings -> Account -> Manage subscription
- The app will display information about your subscription or redirects you to the cancellation page.
💡 What else you should know:
- You can cancel your Barkio Premium subscription at any time.
- After you cancel the subscription, you can still use it until the end of the current billing cycle.
- If you have activated the premium subscription through a promo code or with the Unlock for free button in the app, you don't need to cancel it. Once the subscription expires, it will not be renewed automatically.
- ⚠️ Subscriptions activated via Apple App Store must be canceled at least 24 hours before the end of the current billing cycle. See Official Apple guide.
- If you experience any issues canceling your subscription, don’t hesitate to get in touch with us at support@barkio.com.
iPhone or iPad
➀ Open the Settings app on your iPhone/iPad
➁ Tap your name (your Apple ID)
➂ Tap Subscriptions
➃ Select Barkio subscription
➄ Tap Cancel subscription or Cancel Free Trial
Android
➀ Open Google Play Store on your device
➁ Tap your profile icon (top right corner)
➂ Tap Payments & subscriptions
➃ Tap Subscriptions
➄ Select Barkio subscription
➅ Tap Cancel subscription
💡 If you experience issues cancelling the subscription, you can try Google's step-by-step guide to cancel your subscription.
Desktop app
➀ Open Barkio and click on Menu ☰
➁ Select 'Settings'
➂ Select 'Account'
➃ Select 'Manage subscription'
➄ Select 'Cancel subscription'
➅ You will be redirected to a Paddle website. Select 'Cancel Subscription'
Website
➀ Go to https://barkio.com/login and log in with your Barkio account
➁ Select 'Cancel subscription renewal'
➂ You will be redirected to a Paddle website. Confirm by selecting 'Cancel subscription'