We are sorry that you're not satisfied with this app.
If you have any problem with our application, feel free to use our form to contact us. We will definitely be able to help you and solve any issue.
If you still want to refund the application, here is how to do it:
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If you bought the app from Apple Store (iOs and Mac), we are unable to give you the refund directly. We, as developers, cannot provide refunds on Apple Store and only Apple can do that. Therefore it's necessary to contact them, here is a tutorial on how to get a refund: http://www.imore.com/how-to-get-refund-itunes-app-store.
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If you bought the app from Google Play (Android devices), please send us an e-mail at this address support@tappytaps.com with the subject “Android refund,” the reason for the refund, and your Order ID that looks like this GPA.XXXX-XXXX-XXXX-XXXXX (X are numbers) and it can be found here:http://payments.google.com/. Here is a guide from Google: https://support.google.com/googleplay/answer/2850369?hl=en
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If you purchased the app through Amazon App Store, it's necessary to contact Amazon support directly (here: https://www.amazon.com/gp/help/customer/display.html?nodeId=15015721), as we have no control over the refunds.