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I cannot hear my dog on the Person Station.

This is most probably caused by wrong setting of microphone sensitivity.

  • To solve this issue, go to the Settings on the connected Person Station and choose one of the levels of sensitivity that fits your needs (Menu -> Settings -> Microphone sensitivity).
  • Please confirm that the Person Station is not muted in the app (Menu -> Mute) and the phone volume isn't turned off.

If you're using Mac, please be aware that its microphone is not designed to detect distant sounds.

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