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Frequently Asked Questions

Does Geotag Photos work without the internet connection?
Yes, Geotag Photos will work even when your phone is not connected to the intern... more
Does desktop version supports RAW camera formats?
Yes. The desktop version of Geotag Photos Pro supports more than 40 RAW file for... more
How much will Geotag Photos Pro drain my battery?
The battery consumption depends on your phone and on the condition of its batter... more
How can I reset my password?
To change your password visit: https://www.geotagphotos.net/lost-password
I have two accounts and I want to merge them
If you have two Geotag Photos Pro accounts that you'd like us to merge, email us... more
Why did Geotag Photos Pro 2 terminate on my Android device?
There are many reasons why the app might have terminated on your device. The mo... more
Desktop app doesn't find any matching photos
This happens when the time, date, or time zone setting on the camera is not sync... more
I uploaded my trip, but it is not visible on the web
This issue may happen when your trip wasn't uploaded to the server correctly. He... more
How to link the app with cloud storage?
Our Geotag Photos app currently supports automatic linking with Dropbox, Google ... more
Which app do you recommend for working with geotagged images?
You can use the free Google Photos app or Apple Photos app. You can also use pro... more
How can I use Geotag Photos with Lightroom?
Geotag Photos Pro is a great complement to Lightroom. With internal geotagging f... more
Can I use Geotag Photos in Airplane mode?
Yes. On iOS, the airplane mode blocks only the mobile data, WiFi, and Bluetooth ... more
How can I get the GPX file of my trip?
There are multiple ways how you can get the GPX file of your trip. 1. Using ... more
How can I reupload my trips?
On Android Open Geotag Photos Pro on your phone → open Menu → select "GeotagPhot... more
How can I get the desktop application?
You can download the desktop version of GeotagPhotos Pro for free at geotagphotos.net. It is available on Windows, Mac, and Linux.
Do you plan to offer your desktop app on Mac App Store?
At the moment, we don't plan to add the desktop version of Geotag Photos Pro to ... more
How to get GPX file without the internet connection?
It depends on what devices are you using. Generally, if you look into the Trip ... more
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